Privacy policy | FORADOO

Your privacy and the protection of your personal data are of utmost importance to us. This Privacy Notice (hereinafter referred to as: Notice) describes how we collect, use, share, and protect your personal data when you visit or use our website, services, applications, and other platforms (hereinafter referred to as: Services)

What data do we collect?

When you use our Services, we may collect the following information related to you;

Contact information: name and surname, email address, phone number, address;
Usage information: information about how you use our Services, including time, duration, and manner of use;
Technical information: IP address, browser type, browser version, our cookies used to improve the user experience;
Data you enter in the contact web form, including the email address you provide to receive a response to your inquiry;
Other data you voluntarily provide to us;
Delivery information such as delivery address.

Purposes for which we use your data

We use your personal data for the following purposes:

Providing, improving, and personalizing our Services,
Communicating with you, including responding to your inquiries,
Marketing purposes, with your prior consent,
Complying with legal obligations,
- Specifying the specific purposes for which the website owner uses visitor data.

Who is responsible for processing my data?

The website owner (name, physical address) is, as the data controller under the General Data Protection Regulation (hereinafter referred to as: GDPR), responsible for the processing of data relating to you.

To whom are my data transmitted?

Data relating to you may be transmitted to our partners and subcontractors as so-called processors in accordance with Article 28 of the GDPR if we engage them for specific tasks involving the processing of personal data. For example, we use WIX.com LTD (hereinafter: WIX) as a website service provider. All information about the processing of personal data by WIX can be found in their privacy notice at https://www.wix.com/about/privacy. Note that in these cases, as the data controller, we remain responsible for the processing of your data.

Additionally, we may transmit data to our partners who provide services to you independently, regardless of your relationship with us. For example, if you order services from our partners through us or give us consent to share your data with partners or involve partners in processing based on legal grounds.

Finally, we may transmit data to government authorities if we are legally obliged to do so.

Are my data subject to automated processing?

We do not use data relating to you for processing involving automated decision-making.

How long do we retain your personal data?

We retain your personal data for as long as necessary to fulfill the purpose for which they were collected.

For example, we retain the email address for sending newsletters only while you are subscribed to receive our newsletter.

Where are my personal data processed?

We primarily process your data in the Republic of Croatia and other European Union countries or countries of the European Economic Area (EEA).

Only exceptionally do we transfer your data to so-called third countries, and in such cases, we ensure adequate protection measures for personal data, for example, by using the European Commission's Standard Contractual Clauses, or we transfer data to countries for which the European Commission has determined by a special decision that they provide an adequate level of personal data protection.

Your rights regarding your data

Under the GDPR, you have the following rights:

Right of access: You can request information on whether data relating to you are being processed, the categories of personal data being processed, the purposes of processing, any recipients of your data, and the retention period of the data (Article 15 GDPR);
Right to rectification: You can request the correction of inaccurate personal data or the completion of incomplete data (Article 16 GDPR);
Right to erasure: You can request the deletion of your personal data in accordance with the provisions of Article 17 GDPR;
Right to restriction of processing: You can request the restriction of processing of your personal data in accordance with Article 18 GDPR;
Right to object: You can object to the processing of your personal data based on legitimate interest concerning specific data processing relating to you (Article 21(1) GDPR);
Right to data portability: You can request that the personal data you have provided to us in a structured, commonly used, and machine-readable format be transferred to another service provider (Article 20 GDPR);
You have the right to withdraw your consent at any time, and your data processed based on that consent will no longer be used.

To exercise your rights, you can contact us at forayo@hotmail.com.

In any case, you have the right to file a complaint with the supervisory authority – the Croatian Personal Data Protection Agency.

Cookies and tracking technologies

We use cookies and similar technologies to improve your user experience and analyze the use of our Services. You can control the use of cookies through your browser settings.

For more detailed information about the cookies we use and the purposes for which we use them, you can find them on the Cookies Policy page.

Data security

We apply appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

Updating the Privacy Policy

This Privacy Policy may be updated from time to time. You will be notified of any changes via our website.

Contact information

For any questions regarding the collection and processing of personal data relating to you or regarding this Notice, you can contact us at forayo@hotmail.com.